Privacy Policy
Last updated: June 2026
This Privacy Policy describes how Eduforge collects and uses information when you visit eduforge.in or use the Eduforge platform.
Information we collect
When you submit a demo request or contact form, we collect the information you provide such as your name, school name, phone number, and email address so we can respond to your enquiry.
When your school uses the Eduforge platform, data entered by your school — including student records, parent information, staff records, and fee records — is stored within your school's account.
School data ownership
School data remains the property of the school. Eduforge does not sell, share, or use school, student, parent, or staff data for any marketing, analytics, or third-party purposes.
Student data handling
Student data — including names, class details, attendance records, fee history, and academic records — is entered and managed by the school. Access to student data is role-based and restricted to authorised school users only.
Parent data handling
Parent contact details, linked child records, and portal access information are managed by the school. Parents can only access data related to their own children, based on the portal access granted by the school.
Staff data handling
Staff records, login credentials, role assignments, and attendance data are managed by the school administrator. Staff members can only access sections of the platform that match their assigned role.
Who can access school data
Access to school data is role-based. Each school's data is separated from other schools. Eduforge staff may access data only for support, troubleshooting, or hosting-related operational needs, and only when necessary. We do not access school data for marketing or analysis purposes.
Data deletion and export requests
Schools can request data export or data deletion by contacting us directly. Data export and deletion requests will be handled according to the school's subscription and service agreement. Response times depend on the nature of the request and data volume.
Backup and data retention
Eduforge maintains routine backups as part of the hosting and platform operation. Data retention policies depend on the subscription plan and the agreed service terms. Schools are encouraged to discuss data retention requirements during onboarding.
Third-party services
Eduforge may use third-party services for hosting, analytics, or communication. These include:
- Hosting providers for platform infrastructure
- WhatsApp or SMS gateway providers — if enabled by the school (charged separately)
- Payment gateway providers — if online payments are enabled (charged separately)
- Analytics tools such as Google Analytics to understand website usage
Third-party providers have their own privacy policies. Eduforge does not share school data with third parties for marketing purposes.
Cookies and analytics
We may use Google Analytics or similar tools to understand how visitors use our website. These tools may set cookies. You can disable cookies in your browser settings.
Contact for privacy requests
For privacy-related questions, data requests, or concerns, contact us at hello@eduforge.in.