Feature detail
Available with setupWhatsApp and communication workflows for school follow-up.
Eduforge supports WhatsApp inbox workflows, message templates, parent communication, fee reminders, homework and announcement notifications, notification settings, and email logs so school teams can manage communication from a controlled ERP workflow.
Parent communication
Schools can use WhatsApp communication for parent follow-up, fee reminders, homework updates, and announcements where configured.
Inbox ownership
Incoming conversations can be assigned, replied to, and resolved so follow-up is not lost between staff members.
Email visibility
Email templates and logs help admins review communication history and retry supported messages.
Cost clarity
WhatsApp provider, WAHA/API, SMS, and per-message charges are billed separately from the ERP subscription unless agreed in the rollout scope.
What schools get
Communication tools with clear ownership and provider boundaries.
Eduforge gives schools communication controls without pretending provider costs or message delivery charges are included by default.
WhatsApp settings
Configure WhatsApp provider details, test setup, and keep the school communication workflow connected to the ERP.
- Provider setup support
- Template and sync workflows
- Test actions where configured
WhatsApp templates
Manage reusable school communication templates for supported parent messages, fee reminders, homework updates, and announcements.
- Template manager
- Default template support
- Provider approval/sync boundaries
WhatsApp inbox
Use inbox views to assign conversations, reply to parents or contacts, and resolve handled threads.
- Assign conversation
- Reply from workflow
- Resolve after follow-up
Email logs and notifications
Review email logs, retry supported messages, and configure notification settings for school communication behavior.
- Email template/log visibility
- Retry where supported
- Notification settings
See it in demo
Review your school communication setup before rollout.
We can walk through WhatsApp settings, templates, inbox ownership, email logs, notification settings, and provider cost boundaries.